Part-Time EyeCare Advisor — Vision & Customer Experience

EssilorLuxottica; Hemet (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Employee discounts

Health care

Paid time off

Job summary

LensCrafters in Hemet, CA is seeking a Part-Time EyeCare Advisor to deliver the LensCrafters Experience and ensure high-quality patient interactions. You will greet customers, explain tests and products, and support the Optician and Doctor in daily operations.

This role emphasizes strong customer service, accurate record-keeping under HIPAA, and secure cash handling, with benefits and discounts as part of EssilorLuxottica's total rewards package.

Qualifications

• Strong customer service skills and ability to explain products and services.
• Familiarity with cash registers, computers, and calculators; basic math proficiency.
• Ability to review prescriptions, manage patient information, and maintain HIPAA-compliant records.

Responsibilities

• Greet customers promptly and answer calls.
• Explain paperwork, tests, products and services to customers.
• Assist in selecting frames and lenses based on vision, lifestyle, and budget.
• Conduct pre-examination testing with accuracy and communicate results.
• Maintain organized patient records and HIPAA compliance.
• Operate POS and handle payments securely and accurately.
• Keep store displays visually appealing and up-to-date.

Skills

Customer service

Communication skills

Cash handling

Retail knowledge

Math skills

Organizational skills

Problem solving

Education

High School diploma or equivalent

Additional coursework in retail or optics (preferred)

Job description

LensCrafters in Hemet, CA is seeking a Part-Time EyeCare Advisor to deliver the LensCrafters Experience and ensure high-quality patient interactions. You will greet customers, explain tests and products, and support the Optician and Doctor in daily operations.

This role emphasizes strong customer service, accurate record-keeping under HIPAA, and secure cash handling, with benefits and discounts as part of EssilorLuxottica's total rewards package.