Part-Time Experience-First Sales Lead

Build-A-Bear; Mission Viejo (CA); On-site; USD 26,000 - 27,000; Part time

Job summary

Build-A-Bear Shops at Mission Viejo is seeking a Part Time Sales Lead to serve as a Floor Leader on Duty on designated shifts and as a Bear Builder otherwise. The role emphasizes exceptional guest service, team guidance, and adherence to Experience First principles.

Requirements include a high school diploma or GED and availability for 15-25 hours per week. Flexible retail scheduling, including weekends and holidays, is expected in a mall environment.

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15-25 hours per week.

Responsibilities

• Floor Leader on Duty: lead guest service, guide and direct a team to meet sales goals.
• Model Experience First behaviors and provide feedback to management.
• Bear Builder: engage with guests to ensure a memorable experience and uphold brand standards.

Skills

Guest service

Team leadership

Education

High school diploma or GED

Job description

Build-A-Bear Shops at Mission Viejo is seeking a Part Time Sales Lead to serve as a Floor Leader on Duty on designated shifts and as a Bear Builder otherwise. The role emphasizes exceptional guest service, team guidance, and adherence to Experience First principles.

Requirements include a high school diploma or GED and availability for 15-25 hours per week. Flexible retail scheduling, including weekends and holidays, is expected in a mall environment.