Part-Time Experience-First Sales Lead

Build-A-Bear Workshop, Inc.; Orange Beach (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop, Inc. in Orange Beach, AL is seeking a Sales Lead to serve as Floor Leader on Duty and Bear Builder. You will guide a team to deliver exceptional guest service and help achieve store sales goals while modeling Experience First behaviors.

Responsibilities include coaching associates, maintaining brand standards, and ensuring smooth store operations during shifts. Availability for 15-25 hours/week and a high school diploma are required.

Qualifications

• High school diploma or GED is required.
• Associate’s degree (or higher) in business/management is preferred.

Responsibilities

• Be a role model to others in providing exceptional Guest service and guide a team to achieve sales goals.
• Lead Floor Leader on Duty and Bear Builder responsibilities with emphasis on brand standards and Experience First behaviors.
• Provide feedback to management on performance and compliance issues.
• Create a warm, inclusive environment and ensure guests leave satisfied with their experience.

Skills

Guest service

Team leadership

Experience First

Customer engagement

Education

High school diploma or GED

Associate’s degree in business or related field

Job description

Build-A-Bear Workshop, Inc. in Orange Beach, AL is seeking a Sales Lead to serve as Floor Leader on Duty and Bear Builder. You will guide a team to deliver exceptional guest service and help achieve store sales goals while modeling Experience First behaviors.

Responsibilities include coaching associates, maintaining brand standards, and ensuring smooth store operations during shifts. Availability for 15-25 hours/week and a high school diploma are required.