Part-Time Evenings & Weekend Medical Front Desk

Community Health Centers of the Central Coast; Arroyo Grande (CA); On-site; USD 34,000 - 38,000; Part time

Job summary

Community Health Centers of the Central Coast is seeking a part-time Receptionist - Medical to support patient flow, check-in/out, and payments in a busy clinical setting. The role requires strong customer service, professional communication, and familiarity with medical terminology.

Bilingual skills are a plus; expect occasional evenings and weekend shifts. The position reports to Health Center Manager and Regional Operations Manager, with duties including schedule management and patient

Qualifications

• High school diploma or GED equivalent required.
• Minimum one year of customer service position preferably in a medical setting.
• Must have excellent verbal and written communication skills.
• Knowledge of medical terminology is desirable.
• Bilingual - ability to read, speak and write in English and another language is desirable.

Responsibilities

• Greets patients in a professional and courteous manner.
• Manages provider schedules to ensure access and efficiency.
• Assists patients through the registration process and receives payments.
• Answers telephone promptly in a courteous and professional manner.
• Checks patients in and out through the practice management system and verifies information.
• Performs cashiering duties and collects co-payments and balances.
• Schedules patients per protocol and refers triage calls to nursing staff.
• Confirms appointments within 24 hours of the scheduled time.
• Maintains HIPAA and patient confidentiality.
• Maintains inventory of forms and ensures up-to-date versions.

Skills

Customer service

Verbal communication

Written communication

Bilingual ability

Education

High school diploma or GED

Tools

Microsoft Office

EHR systems

Job description

Community Health Centers of the Central Coast is seeking a part-time Receptionist - Medical to support patient flow, check-in/out, and payments in a busy clinical setting. The role requires strong customer service, professional communication, and familiarity with medical terminology.

Bilingual skills are a plus; expect occasional evenings and weekend shifts. The position reports to Health Center Manager and Regional Operations Manager, with duties including schedule management and patient