Part-Time Evening ER Registration Specialist

Henry Ford Health; Michigan; Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

Henry Ford Health in Detroit is seeking a Part-time Patient Registration Representative for our Emergency room in Brownstown. You will be the first point of contact for patients, handling registration, insurance verification, and cash collections while advocating for patient needs.

This role supports a fast-paced environment, requires weekend and holiday rotation, and offers a chance to contribute to a welcoming, efficient patient experience.

Qualifikationen

• High school diploma or G.E.D. equivalent.
• Strong computer skills and working knowledge of Microsoft Office products.
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors.

Aufgaben

• Register patients with face-to-face check-in and preregistration per SOPs.
• Verify insurance eligibility and handle cash collections.
• Update patient registration and insurance information in the system.
• Respond to inquiries from callers and patients, advocating on their behalf.
• Provide efficient customer relationship management to instill loyalty and anticipate needs.

Kenntnisse

Customer service

Computer skills

Microsoft Office

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Henry Ford Health in Detroit is seeking a Part-time Patient Registration Representative for our Emergency room in Brownstown. You will be the first point of contact for patients, handling registration, insurance verification, and cash collections while advocating for patient needs.

This role supports a fast-paced environment, requires weekend and holiday rotation, and offers a chance to contribute to a welcoming, efficient patient experience.