Part-Time Energy Assistance Intake Specialist

Pro Resources Staffing Services; Lafayette (IN); On-site; USD 48,712,000 - 54,222,000; Full time

Job summary

Area IV Agency seeks a Program Intake Specialist to perform intake and eligibility determinations for the Energy Assistance Program across Area IV counties from Lafayette, IN. The role requires effective communication, data accuracy, and coordination with community partners.

Responsibilities include processing applications, maintaining records, attending trainings, and assisting outreach activities. A valid Indiana driver’s license and reliable transportation are required; shift is 8am-4:30pm,

Qualifications

• High school diploma or equivalent and one year experience working with the public.
• Excellent oral and written communication skills with staff, clients, and agencies.
• Ability to adapt to change and multi-task effectively.
• Strong computer skills and ability to learn new systems.
• Maintain client confidentiality and uphold ethical standards.
• Valid Indiana driver’s license and reliable transportation.

Responsibilities

• Conduct client intake and determine eligibility for energy assistance programs.
• Complete required paperwork accurately and timely per program rules.
• Enter data from applications into the data system.
• Attend trainings to gain program knowledge and skills.
• Coordinate with staff and community partners to serve areas in Area IV.
• Answer calls, schedule appointments, and manage messages.
• Maintain file flow and confidentiality in handling records.
• Support outreach activities to raise awareness of the Energy Assistance Program.

Skills

Excellent communication

Public interaction

Organize & multitask

Critical thinking

Data entry accuracy

Confidentiality & ethics

Indiana driver’s license

Education

High school diploma or equivalent

Tools

Office 365

Job description

Area IV Agency seeks a Program Intake Specialist to perform intake and eligibility determinations for the Energy Assistance Program across Area IV counties from Lafayette, IN. The role requires effective communication, data accuracy, and coordination with community partners.

Responsibilities include processing applications, maintaining records, attending trainings, and assisting outreach activities. A valid Indiana driver’s license and reliable transportation are required; shift is 8am-4:30pm,