Part-Time Emergency Vet CSR — Calm, Caring Front Desk

Emergency Veterinary Care Centers (EVCC); Portage (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive compensation

Comprehensive health and wellness benefits

Flexible work schedules

Paid Time Off

Pet Discounts

Continuing education allowance

Job summary

Emergency Veterinary Care Centers (EVCC) in Portage, Michigan, is seeking a Client Service Representative (CSR). This part-time role focuses on serving clients in a compassionate and efficient manner, being the first point of contact for clients. Candidates should have at least 2 years of client service experience and strong multitasking skills. The position requires availability for shifts during weekends and holidays, along with a commitment to delivering excellent customer service. Comprehensive benefits and competitive compensation are offered.

Qualifications

• Requires ability to remain calm and compassionate in high-stress situations.
• Must be highly organized with strong attention to detail.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Anticipate client needs and provide timely service.
• Communicate clearly with clients and the clinical team.
• Process payments and maintain detailed records.

Skills

Client service

Communication

Multitasking

Emotional intelligence

Education

2+ years of experience in a client service role

Veterinary experience (bonus)

Tools

Practice management software

Computer programs

Job description

Emergency Veterinary Care Centers (EVCC) in Portage, Michigan, is seeking a Client Service Representative (CSR). This part-time role focuses on serving clients in a compassionate and efficient manner, being the first point of contact for clients. Candidates should have at least 2 years of client service experience and strong multitasking skills. The position requires availability for shifts during weekends and holidays, along with a commitment to delivering excellent customer service. Comprehensive benefits and competitive compensation are offered.