Emergency Veterinary CSR — Part-Time Front Desk

Emergency Veterinary Care Centers (EVCC); Michigan; On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive compensation

Comprehensive health and wellness benefits

Flexible work schedules

Paid Time Off (PTO)

Pet Discounts

Continuing education allowance

Job summary

Emergency Veterinary Care Centers (EVCC) in Michigan is seeking a part-time Client Service Representative to provide empathetic support to clients and ensure smooth operations at the front desk. The ideal candidate will have strong communication skills, experience in client service, and the ability to work in a fast-paced environment. Responsibilities include anticipating client needs, coordinating with veterinary teams, and managing payments. EVCC offers competitive compensation and supportive mentorship opportunities.

Qualifications

• 2+ years of experience in a client service role.
• Advanced proficiency in computer programs.
• Willing to work evenings, weekends, and holidays as needed.

Responsibilities

• Anticipate client needs and provide empathetic service.
• Greet clients and ensure timely consultations with doctors.
• Process payments and maintain detailed records.

Skills

Excellent communication skills

Multi-tasking abilities

Team player

Compassionate presence

Ability to handle high-stress situations

Tools

Practice management software

Job description

Emergency Veterinary Care Centers (EVCC) in Michigan is seeking a part-time Client Service Representative to provide empathetic support to clients and ensure smooth operations at the front desk. The ideal candidate will have strong communication skills, experience in client service, and the ability to work in a fast-paced environment. Responsibilities include anticipating client needs, coordinating with veterinary teams, and managing payments. EVCC offers competitive compensation and supportive mentorship opportunities.