Part-Time Pet ER Front Desk Specialist

Emergency Veterinary Care Centers (EVCC); Three Rivers (MI); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Competitive compensation including base and 401(k) match

Comprehensive health benefits

Flexible work schedules

Paid Time Off (PTO)

Pet discounts

Continuing education allowance

Mentorship opportunities

Job summary

Emergency Veterinary Care Centers (EVCC) in Three Rivers, MI, seeks a part-time Client Service Representative who embodies compassion and offers outstanding customer service. The CSR will be the vital link between clients and the medical team, ensuring that all clients feel supported in their time of need.

The ideal candidate will have over 2 years of experience in a client service role and must be able to work flexible hours, including weekends and holidays. We are committed to providing a compassionate experience for both clients and pets.

Qualifications

• Must have 2+ years of experience in a client service role.
• Ability to work evenings, weekends, and holidays as needed.
• Previous veterinary experience is a bonus but not required.

Responsibilities

• Anticipate client needs and provide empathetic, timely service.
• Communicate clearly and compassionately with clients.
• Process payments and maintain detailed records.

Skills

Communication skills

Multi-tasking skills

Customer service experience

Team player

Emotional intelligence

Education

2+ years of experience in a client service role

Tools

Practice management software

Computer programs

Job description

Emergency Veterinary Care Centers (EVCC) in Three Rivers, MI, seeks a part-time Client Service Representative who embodies compassion and offers outstanding customer service. The CSR will be the vital link between clients and the medical team, ensuring that all clients feel supported in their time of need.

The ideal candidate will have over 2 years of experience in a client service role and must be able to work flexible hours, including weekends and holidays. We are committed to providing a compassionate experience for both clients and pets.