Part-Time Emergency Communications Dispatcher

Denton County, Texas; Denton (TX); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Full benefits package

FMLA eligibility

Job summary

Denton County is seeking a Communications Officer to operate radio and computer aided dispatch systems, monitor units, and coordinate with police, fire, and EMS during high-stress situations.

This part-time role requires multitasking, attention to detail, and compliance with FCC/TCOLE and CJIS requirements. A Texas driver’s license is needed; benefits are included for eligible employees.

Qualifications

• Performs other related duties as required.
• Must be able to work up to 29 hours per week.
• Texas Commission on Law Enforcement license as a Communications Officer is preferred.

Responsibilities

• Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary.
• Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases.
• Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures
• Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested.
• Operates radio console consisting of numerous talk groups.
• Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies.
• Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements.
• Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance.
• Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools.
• Regular and punctual attendance is required.

Skills

Multitasking

Emergency comms

Radio operations

System status mgmt

Education

High school diploma

Tools

CAD

TCIC/NCIC

TLETS/NLETS

Job description

Denton County is seeking a Communications Officer to operate radio and computer aided dispatch systems, monitor units, and coordinate with police, fire, and EMS during high-stress situations.

This part-time role requires multitasking, attention to detail, and compliance with FCC/TCOLE and CJIS requirements. A Texas driver’s license is needed; benefits are included for eligible employees.