Public Safety Dispatcher - 12-Hour Rotating Shifts

City of Denton; Denton (TX); On-site; USD 50,000 - 71,000; Full time

Job summary

City of Denton is seeking a Public Safety Dispatcher who operates radio, telephone and related equipment to receive and relay information to responders. You will prioritize and dispatch emergency and non-emergency calls, maintain logs, and provide critical information to officers, firefighters and EMS.

A high school diploma or GED is required, with a minimum typing speed of 45 wpm. The role demands 12‑hour shifts including days, nights, weekends and holidays.

Qualifications

• High School diploma or GED or equivalent.
• Type at least 45 words per minute (corrected).
• Any combination of related education, experience, certifications and licenses that will result in effectively performing the essential functions.

Responsibilities

• Answers 911, TTY emergency and non-emergency calls and routes appropriately.
• Dispatches police, fire, and EMS to calls.
• Maintains logs and monitors multiple radio channels.
• Provides pre-arrival instructions for medical calls.
• Inputs and monitors information from reports and databases.

Skills

Typing 45 wpm

Effective communication

Education

High School diploma or GED

Job description

City of Denton is seeking a Public Safety Dispatcher who operates radio, telephone and related equipment to receive and relay information to responders. You will prioritize and dispatch emergency and non-emergency calls, maintain logs, and provide critical information to officers, firefighters and EMS.

A high school diploma or GED is required, with a minimum typing speed of 45 wpm. The role demands 12‑hour shifts including days, nights, weekends and holidays.