Communications Officer - Part Time - Sheriff

Denton County, Texas; Denton (TX); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Full benefits package

FMLA eligibility

Job summary

Denton County is seeking a Communications Officer to operate radio and computer aided dispatch systems, monitor units, and coordinate with police, fire, and EMS during high-stress situations.

This part-time role requires multitasking, attention to detail, and compliance with FCC/TCOLE and CJIS requirements. A Texas driver’s license is needed; benefits are included for eligible employees.

Qualifications

• Performs other related duties as required.
• Must be able to work up to 29 hours per week.
• Texas Commission on Law Enforcement license as a Communications Officer is preferred.

Responsibilities

• Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary.
• Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases.
• Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures
• Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested.
• Operates radio console consisting of numerous talk groups.
• Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies.
• Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements.
• Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance.
• Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools.
• Regular and punctual attendance is required.

Skills

Multitasking

Emergency comms

Radio operations

System status mgmt

Education

High school diploma

Tools

CAD

TCIC/NCIC

TLETS/NLETS

Job description

Description

The Communications Officer performs specialized radio and Communications work. This is a high-stress job that requires focus, engagement, and high performance in traumatic, emotionally charged, and life-threatening situations. Personnel in this position are directly responsible for adequately deploying and monitoring the status and locations of all on-duty Police/Fire/EMS units. These individuals must use approved system status management techniques, ensuring efficient and appropriate use of those resources. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information to appropriate field personnel via the available communications system. Due to this position being time-driven, applicants must possess the innate ability to perform several tasks simultaneously while maintaining a high level of accuracy.

Examples of Duties

• Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary.
• Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases.
• Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures
• Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested.
• Operates radio console consisting of numerous talk groups.
• Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies.
• Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements.
• Monitor all radio traffic while simultaneously listening in the room for pre-alerts to incoming calls, pre-alerting units, and promptly putting units on scene to maintain system compliance.
• Ensure timely and accurate dispatching of units, utilizing appropriate system status management, CAD, Radio, and other tools.
• Regular and punctual attendance is required.

Minimum Qualifications

Performs other related duties as required.

Willing to work as needed, up to 29 hours per week.

Texas Commission on Law Enforcement license as a Communications Officer is preferred.

High School Diploma or GED required.

Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code 1701.301; 37 Tex. Admin. Code 217.27 required.

TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course are required within one year of assignment (Tex. Occ. Code 1701.405; Tex. Occ. Code 1701.352).

Must be 18 years of age.

Must be a U.S. citizen.

Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days.

Requirements

Applicants for this position must complete a fingerprint-based criminal history and background investigation and must meet all applicable CJIS and TCOLE requirements.

The following criminal history may result in disqualification from employment, appointment, or licensure, subject to any applicable waiver or review process authorized by law, CJIS requirements, or TCOLE rules:

• A felony conviction or qualifying felony deferred adjudication/community supervision;
• A Class A misdemeanor conviction or qualifying deferred adjudication/community supervision;
• A Class B misdemeanor conviction or qualifying deferred adjudication/community supervision within the previous ten (10) years;
• A conviction or qualifying community supervision/deferred adjudication for an offense involving family violence;
• Family Violence convictions or deferred adjudication;
• A current criminal charge for an offense that would constitute a bar to TCOLE licensure; and
• Other circumstances that result in the applicant being ineligible for required TCOLE licensure or CJIS access.

Criminal history will be reviewed in accordance with applicable federal and state law, TCOLE requirements, CJIS requirements, and County policy.

Supplemental Information

Only those interested in a part-time position should apply.

Willing to work as needed, up to 29 hours per week.

Texas Commission on Law Enforcement license as a Communications Officer is preferred.

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Denton County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; disability, and long term care insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 12 paid holidays, Tuition Reimbursement, a Wellness Program, and more.

• Note: These benefits are not included for Community Supervision and Corrections Department (CSCD) employees, or any Denton County Part-Time employee.

Denton County is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, gender, mental or physical disability, age, national origin or veteran status.

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

Family Medical Leave

Denton County employees who have been employed for one year and who have worked 1250 hours in the preceding year may be eligible for up to twelve weeks of FMLA leave.

The FMLA provides for up to 12 weeks of job-protected leave

• for the birth, adoption, or placement of a child for foster care
• to care for a child, spouse, or parent with a serious health condition
• for an employee with a serious health condition