Part-Time Educational Aide, Student Engagement Center

Santa Fe College; United States; On-site; USD 16,531 - 20,664; Part time

Job summary

LM Wind Power / GE is seeking an Educational Aide at Santa Fe College in Florida. The role promotes student engagement and supports student-run organizations by providing assistance and resources.

Responsibilities include creating a welcoming environment for students, managing phone communications, and facilitating access to campus opportunities. Candidates must be enrolled students with a minimum GPA of 2.5.

Qualifications

• The Educational Aide must be a currently enrolled Santa Fe College student, in good academic standing.
• Must maintain a 2.5 GPA.
• A criminal background check will be conducted.

Responsibilities

• Provides a welcoming atmosphere by greeting and directing students.
• Screens and routes telephone calls directing inquiries as appropriate.
• Connects students with opportunities and resources on campus.
• Monitors activities and assists with enforcement of rules.
• Provides service excellence through courteous engagement.

Skills

Ability to work successfully in a multi-cultural environment

Communication

Customer Service

Organization & Time Management

Detail Oriented

Multi-task

Education

Currently enrolled Santa Fe College student

Tools

Microsoft Office

Job description

Job Description Summary

The Student Engagement Center promotes involvement and development of individual students and student-run organizations. Hours for educational aides will be selected primarily from the hours of 8:00 AM – 6:00 PM, Monday – Friday with occasional evening or weekend hours potentially made available as needed.

Responsibilities and Duties

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing students in the Engagement Center.
• Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
• Connects students with opportunities and resources on campus.
• Supports Center activities and programs; monitors activities and equipment and assists with enforcement of rules and policies.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Qualifications

• The Educational Aide must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
• A criminal background check will be conducted.
• Must maintain a 2.5 GPA.

General Knowledge, Skills and Abilities

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, and to positively assimilate change in a rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using the preferred method and level as applicable to the job.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Systems & Software – proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Detail Oriented – proven accuracy and attention to detail.
• Multi-task – ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Equal Opportunity & EEO Statement

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. sfcollege.edu/eaeo. Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to [e-mail].