Educational Aide, Library

LM Wind Power / GE; Town of Florida (NY); On-site; USD 25,000 - 35,000; Part time

Job summary

LM Wind Power / GE is seeking an Educational Aide for the Library Service Desk at Santa Fe College. This position involves greeting visitors, assisting with library services, and providing excellent customer support. Candidates must be enrolled students at Santa Fe College and possess strong communication and organizational skills.

The role requires a commitment to assisting library users, maintaining a welcoming environment, and must be available for various shifts. Strong commitment to ethics and professionalism is essential for success.

Qualifications

• Currently enrolled Santa Fe College student in good academic standing, taking at least six (6) credit hours.
• Criminal background check will be conducted.
• Preferred: Availability to work mornings, nights, and/or weekends.

Responsibilities

• Greet visitors and provide a professional atmosphere at the library service desk.
• Assist library users with borrowing materials and reservations.
• Operate and maintain office equipment for document management.

Skills

Customer Service

Communication

Organization & Time Management

Problem Solving

Detail oriented

Adaptability to change

Multi-task

Education

Currently enrolled Santa Fe College student

Job description

Title: Educational Aide – Library Service Desk (Lawrence W. Tyree Library, Santa Fe College)

Responsibilities

• Greet visitors and provide a professional, welcoming atmosphere at the Tyree Library service desks on the NW campus.
• Accept, screen, and route telephone calls concerning library activities and operations, directing inquiries appropriately.
• Resolve front‑line questions or concerns and make referrals when necessary.
• Assist library users with borrowing materials, study room reservations, computers, printing, Wi‑Fi, and general library questions.
• Shelve and help maintain library materials.
• Move throughout the building to identify and communicate safety or policy concerns.
• Operate and maintain office equipment such as copy machines, laminators, and document shredders for scanning and printing documents.
• Keep rooms clean by wiping down desks in the testing room, computer lab, breakroom, and sanitizing desks/chairs.
• Provide general administrative support for Library staff.
• Strictly honor the privacy and security of student records and other sensitive information in accordance with state, federal, and college regulations (FERPA, etc.).
• Comply with all published College rules, procedures, guidelines, and laws governing public employees.
• Perform other duties as assigned.

Qualifications

• Currently enrolled Santa Fe College student in good academic standing, taking at least six (6) credit hours.
• Criminal background check will be conducted.
• Preferred: Availability to work mornings, nights, and/or weekends.

Knowledge, Skills, and Abilities

• Work successfully in a multi‑cultural environment.
• Adaptability to change – flexible and supportive, able to assimilate change in a rapid growth environment.
• Communication – professionally, diplomatically, empathetically, and tactfully communicate in the appropriate method.
• Customer Service – respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with limited computer skills.
• Ethics – demonstrate integrity, professionalism, civility, and a high degree of ethics in all job‑related actions.
• Organization & Time Management – plan, schedule, and organize tasks to achieve goals within established timeframes.
• Problem Solving – identify issues, determine causes, develop creative solutions, and implement resolutions.
• Detail oriented – accurate and attentive to detail.
• Multi‑task – organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously, assessing situations quickly and applying appropriate responses.

Additional Information

If you are a retiree of the Florida Retirement System (FRS), please consult the FRS regarding potential impacts on your benefits if re‑employed with the State of Florida.

Equal Opportunity & Disability Statement

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public.

Disability Admissions & Veterans

Preference will be given to eligible veterans and spouses of veterans. Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.

Contact

For inquiries regarding non‑discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, please contact [e-mail].