Fine Arts Educational Aide - Front Desk & Admin Support

LM Wind Power / GE; Town of Florida (NY); On-site; USD 17,000 - 22,000; Full time

Job description

Job Overview

Santa Fe College's Fine Arts department is hiring multiple educational aides. The Educational Aide will maintain a functional and efficient work environment and ensure compliance with SF and FERPA policies.

Responsibilities

• Provide a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in‑person and over the phone.
• Distribute mail and office supplies, and operate and maintain copier/printer.
• Accept, screen, and route telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
• Provide administrative support to the faculty and other staff members.
• Strictly honor the privacy and security of student records and other sensitive information according to state, federal, and college regulations, policies and procedures.
• Comply with all published College Rules, procedures, guidelines and laws/regulations governing public employees, including those related to document retention and destruction, FERPA, and confidentiality.
• Provide service excellence through courteous, informed, accessible, and professional engagement.
• Perform other duties as assigned.

Qualifications

• Must be a currently enrolled Santa Fe College student in good academic standing and taking six (6) or more credit hours.
• Must maintain a 2.5 GPA.
• A criminal background check will be conducted.

General Knowledge, Skills, and Abilities

• Work successfully in a multicultural environment.
• Adaptability to change – flexible and supportive, able to positively assimilate change in a rapid growth environment.
• Effective communication – professional, diplomatic, empathetic, and tactful.
• Customer service – respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – demonstrate integrity, professionalism, civility, and a high degree of ethics in all job‑related actions.
• Organization and time management – plan, schedule, and organize tasks to achieve goals within or ahead of established time frames.
• Problem solving – identify issues, determine cause, develop creative solutions, and implement resolutions.
• Detail oriented – proven accuracy and attention to detail.
• Multi‑task – organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo

Preference will be given to eligible veterans and spouses of veterans.