Work Study Student, CTLE-3

Santa Fe College; United States; On-site; USD 20,664 - 27,552; Part time

Job summary

LM Wind Power / GE is looking for a Work Study Student to promote the Center for Teaching and Learning Excellence at Santa Fe College. This role requires the student to assist in creating a supportive environment while handling various administrative tasks and providing service excellence to faculty and students.

The ideal candidate must be currently enrolled at Santa Fe College, exhibit strong customer service skills, and maintain a 2.5 GPA. The position offers a chance to work in a dynamic environment dedicated to student success.

Qualifications

• Must be a currently enrolled Santa Fe College student in good academic standing, taking six (6) or more credit hours.
• Background check will be conducted.
• Maintain a 2.5 GPA.
• Ability to work successfully in a multi‑cultural environment.

Responsibilities

• Provide a professional, helpful, and welcoming atmosphere for visitors.
• Accept, screen, and route telephone calls.
• Share information about the CTLE and CTLE events.
• Provide administrative support to faculty and staff.
• Maintain the physical space and complete daily cleaning tasks.

Skills

Customer Service

Communication

Problem solving

Organization & time management

Detail oriented

Adaptability

Multi-tasking

Education

Currently enrolled Santa Fe College student

Maintain a 2.5 GPA

Job description

Job Description Summary

The Work Study Student promotes the Center for Teaching and Learning Excellence (CTLE) and its mission by creating a professional, helpful, and welcoming environment where faculty can connect, collaborate and learn. The CTLE Work Study Student also assists Santa Fe College’s Quality Enhancement Plan (QEP) by providing insight on the challenges and barriers to success students encounter as well as a student perspective on effective, quality instruction and the learning environment at Santa Fe.

Responsibilities and Duties

• Provide a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors in-person and over the phone.
• Accept, screen, and route telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
• Share information and answer questions about the CTLE, CTLE events, and/or directions to specific places on campus.
• Provide administrative support to faculty and other staff members.
• Keep the hospitality bar clean and accessible, inventory stock, and assist faculty with using the hospitality bar as needed.
• Distribute mail and office supplies and operate and maintain copier/printer.
• Maintain the physical space daily by completing the list of cleaning and maintenance tasks provided.
• Update the headcount and attendance record daily.
• Complete word processing, data entry, and other similar office projects as requested.
• Collaborate with CTLE staff to facilitate workshops, communities of practice, and other CTLE events.
• Assist with Professional Development Day operations.
• Provide feedback on faculty artifacts, action research plans, surveys, discussion guides, etc. as requested by CTLE and QEP directors.
• Offer insight on the SF student experience at meetings, workshops, and seminars.
• Serve on discussion panels, focus groups, and other forums.
• Recruit students and student groups to collaborate on CTLE and QEP projects.
• Strictly honor the privacy and security of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures.
• Comply with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including FERPA and confidentiality.
• Provide service excellence through courteous, informed, accessible, and professional engagement.
• Perform other duties as assigned.

Qualifications

• Must be a currently enrolled Santa Fe College student in good academic standing, taking six (6) or more credit hours.
• Background check will be conducted.
• Maintain a 2.5 GPA.
• Ability to work successfully in a multi‑cultural environment.
• Adaptability to change – flexible and supportive, able to assimilate change in a rapid growth environment.
• Communication – effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Customer Service – respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – demonstrate integrity, professionalism, civility, and a high degree of ethics in all job‑related actions.
• Organization & time management – plan, schedule, and organize tasks to achieve goals within or ahead of established time frames.
• Problem solving – identify issues, determine causes, develop creative solutions, and implement resolutions.
• Detail oriented – accuracy and attention to detail.
• Multi‑task – organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously.

Equal Opportunity Employer

Santa Fe College is committed to maintaining an environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and to the extent possible to third parties, applicants for admission, applicants for employment, and the general public. For more information on non‑discrimination policies, visit sfcollege.edu/eaeo. Inquiries regarding non‑discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under TitleIX, should be directed to [e-mail].