Part-Time Dispensary Budtender

Parallel; Brookline (MA); Hybrid; USD 22,757 - 29,163; Full time

Benefits offered by this job

Employee discount

401(k) enrollment

Pet insurance

Job summary

Parallel is seeking a Retail Sales Associate in Brookline, MA. You will deliver exceptional service, build product knowledge, and drive in-store revenue through smart selling.

This hybrid role includes in-store duties and home deliveries. A valid MA driver's license and a clear driving record are required, along with HIPAA‑compliant handling of patient information. Starting pay is $17.50/hour, with a published range of $16.52–$21.17.

Qualifications

• Age 21 or over (Industry Requirement)
• High School Diploma or equivalent (Industry Requirement)
• Valid Government‑Issued Photo ID (Industry Requirement)
• Flexible schedule, including evenings, weekends, and holidays
• 1 year of experience in retail or a related customer service role
• Proficiency in operating POS systems and handling transactions
• Strong communication and organizational skills
• Ability to manage multiple tasks and resolve issues promptly

Responsibilities

• Drive sales via upselling and cross-selling
• Meet/exceed sales targets
• Inform customers about promotions and programs
• Greet and assist customers with product information
• Handle inquiries, complaints and returns professionally
• Deliver products to customers in-store or via home delivery
• Operate POS and manage transactions accurately
• Maintain clean, organized, and stocked sales floor
• Assist with inventory and promotional displays
• Follow state cannabis retailer regulations

Skills

Customer service

POS systems

Communication

Organization

Multitasking

Education

High School Diploma or equivalent

Tools

Inventory management systems

Job description

Schedule Requirements

Varying shifts including both opening and closing, weekdays and weekends, max of 30 hours weekly.

Compensation

While our range is $16.52 to $21.17, we bring in all of our retail sales associates at $17.50 an hour.

Worksite Location

160 Washington St, Brookline, MA 02445

Additional Information

This is a hybrid role meaning the Retail Sales Associate will be working in store as well as conducting deliveries. This requires a valid MA state driver’s license and a clear Motor Vehicle Record.

Inclusivity

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

IN A NUTSHELL

As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

WHAT YOU WILL BE DOING

Drive Sales and Revenue

• Utilize upselling and cross‑selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions, sales, and programs to inform customers effectively

Customer Service

• Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high‑quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA‑compliant paperwork
• Package pre‑orders efficiently and accurately for reserve‑ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery

Store Operations

• Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well‑stocked sales floor
• Assist with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified cannabis retailers
• Other duties as assigned

Compliance and Record‑Keeping

• Maintain accurate records of sales and customer interactions
• Ensure compliance with HIPAA and other regulatory requirements
• Follow loss prevention guidelines and monitor for suspicious activity

EXPERIENCE AND SKILLS YOU’LL BRING

Required

• Age 21 or over (Industry Requirement)
• High School Diploma or equivalent (Industry Requirement)
• Valid Government‑Issued Photo ID (Industry Requirement)
• Flexible schedule, including evenings, weekends, and holidays
• 1 year of experience in retail or a related customer service role
• Proficiency in operating POS systems and handling transactions
• Strong communication and organizational skills
• Ability to manage multiple tasks and resolve issues promptly

Preferred

• Experience in the cannabis industry
• Familiarity with inventory management systems
• Ability to speak another language to assist guests

NETA (MA) & SURTERRA WELLNESS (FL) MARKET ONLY

• Class D Driver’s License (Massachusetts) / Class E Driver’s License (Florida)
• Must present a current DMV printout with none of the following violations:
  • Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years
  • Two or more other moving violations and one at‑fault accident in the last three years
  • Two or more fault accidents in the last three years with no moving violations
  • No more than 3 moving violations or chargeable accidents in the past

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift

YOU WILL BE SUCCESSFUL IF YOU…

• Are self‑motivated; micromanaging isn’t fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the "traditional" solution isn’t the best one

WHAT YOU GET

• Employee discount
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• 401(k) enrollment
• Pet insurance
• Tuition reimbursement programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision – why we exist – is to pioneer well‑being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well‑being company through the best talent, our values, trusted and recognized brands, science and technology‑based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

NETA Pay Range: $16.52—$21.17 USD