Part-Time Retail Sales Associate

Live Parallel; Fort Myers (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid time off

Paid parental leave

Flexible work arrangements

Pet Insurance

Tuition Reimbursement Programs

Full medical / vision / dental

Job summary

Live Parallel is seeking a Retail Sales Associate in Fort Myers, FL to drive sales and deliver exceptional customer service in a cannabis retail environment. You will greet customers, provide product information, and process transactions while maintaining store standards and HIPAA-compliant records where required.

Applicants should be 21+ with a high school diploma, POS experience, and strong communication skills. Evening and weekend availability is essential.

Qualifications

• Age 21 or over.
• High School Diploma or equivalent.
• Valid Government-Issued Photo ID.
• 1 year of experience in retail or a related customer service role.
• Proficiency in operating POS systems and handling transactions.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and resolve issues promptly.

Responsibilities

• Drive sales and revenue through upselling and cross-selling.
• Provide detailed product information and recommendations.
• Greet and assist customers, ensuring a positive shopping experience.
• Handle customer inquiries, complaints, and returns professionally.
• Maintain HIPAA-compliant paperwork and confidentiality for patient information.
• Process deliveries and prepare pre-orders for pickup.

Skills

Communication

multitasking

Customer service

POS proficiency

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Schedule Requirements: Evenings and weekends required.

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

WHAT YOU WILL BE DOING

Drive Sales and Revenue:

• Utilize upselling and cross-selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions sales, and programs and sales to inform customers effectively

Customer Service:

• Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
• Package pre-orders efficiently and accurately for reserve ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery

Store Operations:

• Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well-stocked sales floor
• Assist with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Compliance and Record-Keeping:

• Maintain accurate records of sales and customer interactions
• Ensure compliance with HIPAA and other regulatory requirementsFollow loss prevention guidelines and monitor for suspicious activity

EXPERIENCE AND SKILLS YOU’LL BRING

Required

• Age 21 or over (Industry Requirement)
• High School Diploma or equivalent (Industry Requirement)
• Valid Government-Issued Photo ID (Industry Requirement)
• 1 year of experience in retail or a related customer service role
• Proficiency in operating POS systems and handling transactions
• Strong communication and organizational skills
• Ability to manage multiple tasks and resolve issues promptly

Preferred

• Experience in the Cannabis industry
• Familiarity with inventory management systems
• Ability to speak another language to assist guests

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
• Ability to assist with lifting stock and materials
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
• Are self-motivated; micro-managing isn’t fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the “traditional” solution isn’t the best one

WHAT YOU GET

• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Pet Insurance
• Tuition Reimbursement Programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.