Part-Time Lead Dispensary Budtender

Live Parallel; Brookline (MA); On-site; USD 2,574,734 - 3,478,440; Part time

Benefits offered by this job

Medical/vision/dental benefits

401k with company match

Paid time off

Paid parental leave

Tuition reimbursement

Pet insurance

Community volunteering throughParallel

Job summary

Live Parallel, a leading cannabis retailer, seeks a Lead Retail Sales Associate/Lead Budtender in Brookline, MA. This role drives customer experience and sales results while coaching the team and acting as Manager on Duty as needed.

You will mentor staff, deliver product education, and ensure compliance and operational excellence in a fast-paced environment. Evening and weekend availability required.

Qualifications

• Age 21 or over.
• High School Diploma or equivalent.
• Valid Government-Issued Photo ID.
• 2+ years experience in a retail or similar customer-facing environment where sales and service are critical.
• Demonstrated ability to drive sales results and influence others.
• Flexible availability, including evenings, weekends, and holidays.
• Strong attention to detail with the ability to multitask, plan, and manage time effectively.
• Excellent communication and interpersonal skills; Ability to de-escalate and resolve customer concerns professionally.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Act as training ambassador: support new hire orientation, new product launch education, and skill development of the team.
• Coach associates on consultative selling techniques, cross-selling, and upselling to maximize customer value and store performance.
• Partner with the Store Manager to communicate key business results, sales goals, and performance metrics to the team; reinforce actions that drive success.
• Assume the role of Manager on Duty as needed, responsible for opening/closing, banking, and store security.
• Model best-in-class service that consistently exceeds customer expectations and builds long-term relationships.
• Provide customers and caregivers with expert cannabis recommendations, including therapy goals, product effects, dosing, and methods of consumption.
• Participate in the patient intake process, entering and maintaining appropriate records in compliance with privacy and regulatory standards.
• Accurately process and complete customer transactions using point-of-sale systems.
• Appropriately resolve customer concerns, inspiring long-term loyalty and trust in our brands.
• Support merchandising and promotional execution, ensuring displays and product knowledge align with current campaigns.
• Maintain accurate records of all activities in accordance with state and federal regulations.
• Foster a positive team culture built on collaboration, accountability, and continuous improvement.
• Perform other related duties, responsibilities, or special projects as assigned to support overall store operations and business success.

Skills

Retail sales

Customer service

Leadership

MS Office

Communication

De-escalation

Multitasking

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Role Type: Part-Time, Hourly.Max of 30 hours weekly.

Schedule Requirements: Evening and weekend availability required.

Location: 160 Washington St, Brookline, MA 02445

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

The Lead Retail Sales Associate/Lead Budtender is a key driver of both customer experience and sales results. This role combines operational oversight with sales leadership by modeling exceptional customer service, coaching associates in effective selling techniques, and helping the team understand how daily actions impact business performance. As a product and industry expert, the Lead Retail Sales Associates leads customers and associates with confidence, builds loyalty, and fosters a culture of accountability and results.

Parallel is one of the largest multi‑state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well‑being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

• Act as training ambassador: support new hire orientation, new product launch education, and skill development of the team.
• Coach associates on consultative selling techniques, cross‑selling, and upselling to maximize customer value and store performance.
• Partner with the Store Manager to communicate key business results, sales goals, and performance metrics to the team; reinforce actions that drive success.
• Assume the role of Manager on Duty as needed, responsible for operational tasks including opening/closing, banking, and store security.
• Model best‑in‑class service that consistently exceeds customer expectations and builds long‑term relationships.
• Provide customers and caregivers with expert cannabis recommendations, including therapy goals, product effects, dosing, and methods of consumption.
• Participate in the patient intake process, entering and maintaining appropriate records in compliance with privacy and regulatory standards.
• Accurately process and complete customer transactions using point‑of‑sale systems.
• Appropriately resolve customer concerns, inspiring long‑term loyalty and trust in our brands.
• Support merchandising and promotional execution, ensuring displays and product knowledge align with current campaigns.
• Maintain accurate records of all activities in accordance with state and federal regulations.
• Foster a positive team culture built on collaboration, accountability, and continuous improvement.
• Perform other related duties, responsibilities, or special projects as assigned to support overall store operations and business success.

EXPERIENCE AND SKILLS YOU’LL BRING

Required

• Age 21 or over
• High School Diploma or equivalent
• Valid Government‑Issued Photo ID
• 2+ years experience in a retail or similar customer‑facing environment where sales and service are critical
• Demonstrated ability to drive sales results and influence others
• Flexible availability, including evenings, weekends, and holidays
• Strong attention to detail with the ability to multitask, plan, and manage time effectively
• Excellent communication and interpersonal skillsAbility to de‑escalate and resolve customer concerns professionally
• Proficiency in Microsoft Office Suite

Preferred

• Proven track record of leadership capabilities
• Experience in coaching and developing retail teams on sales skills
• Cannabis industry experience a plus
• Motivated by results and take pride in exceeding sales goals
• Can translate business results into clear action for your team
• Lead by example through a hands‑on, collaborative approach
• Thrive in a fast‑changing environment
• Inspire trust and respect from peers and customers alike

WHAT YOU GET

• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company‑sponsored well‑being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance
• Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PHYSICAL REQUIREMENTS

• Ability to remain in a stationary position for prolonged periods
• Ability to assist with lifting stock and materials
• Ability to move around the store and retrieve product as needed

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

NETA Pay Range

$18.87 - $25.25 USD