Part-Time Front Desk & Skincare Concierge

Anne Arundel Dermatology; Norfolk (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Retirement savings plan

Employee discount on cosmetic services

Job summary

Anne Arundel Dermatology is seeking a Part-Time Front Desk Receptionist in Norfolk, VA. You will greet patients, handle calls, schedule appointments, and support both General Dermatology and Aesthetics departments.

Ideal candidates are personable, customer-focused, and able to thrive in a fast-paced setting. Dermatology experience is preferred; HIPAA knowledge and EMR experience are valued. This role offers patient-centered care and growth opportunities.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Experience using electronic medical records (EMR/EHR) preferred.
• Comfortable using multi-line phone systems and standard office equipment.
• Ability to work effectively both independently and as part of a team.
• Flexibility to travel to nearby practice locations as needed.

Responsibilities

• Greet patients in a pleasant and professional manner.
• Screen calls, schedule appointments, and coordinate referrals.
• Take accurate and concise phone messages.
• Enter complete patient demographics when scheduling appointments.
• Review patient charts to ensure required information and signatures are complete.
• Check patients in and out.
• Monitor patients in the reception area and communicate with them as needed.
• Collect patient payments.
• Update product inventory and fulfill inventory orders.
• Run end-of-day reports and balance payment totals when assigned closing duties.
• Distribute incoming reports and correspondence to patient charts.
• Ensure messages, faxes, and interdepartmental communications are addressed in a timely manner.
• Treat patients with dignity, empathy, and professionalism.
• Assist other staff as needed.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Attention to detail

Organization

Time management

HIPAA standards

EMR/EHR

Multi-line phone

Teamwork

Travel flexibility

Education

High school diploma or GED

2 years customer-facing experience

1–3 years Medical Receptionist experience

Dermatology experience

Tools

EMR/EHR software

Job description

Anne Arundel Dermatology is seeking a Part-Time Front Desk Receptionist in Norfolk, VA. You will greet patients, handle calls, schedule appointments, and support both General Dermatology and Aesthetics departments.

Ideal candidates are personable, customer-focused, and able to thrive in a fast-paced setting. Dermatology experience is preferred; HIPAA knowledge and EMR experience are valued. This role offers patient-centered care and growth opportunities.