Client Services Pro - Part Time (Design Firm)

Lose Design; Charleston (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

Competitive Pay

Holidays: 25 days + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A design firm in Charleston is looking for a part-time Customer Service Representative to deliver exceptional customer service. The ideal candidate will manage client inquiries, provide job updates, and ensure satisfaction while maintaining records. Previous customer-facing experience and a high school diploma are required. The role offers competitive pay of $30.50 hourly, a supportive work environment, and benefits including paid time off and a pension scheme.

Qualifications

• Previous work in a customer-facing position required.
• Self-motivated and team-oriented.

Responsibilities

• Reply to incoming calls from customers.
• Refer to customer scripts when necessary.
• Keep track of customer accounts.
• Provide thorough follow-ups to customer interactions.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Excellent written and verbal skills

Excellent interpersonal skills

Proficient with office equipment

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A design firm in Charleston is looking for a part-time Customer Service Representative to deliver exceptional customer service. The ideal candidate will manage client inquiries, provide job updates, and ensure satisfaction while maintaining records. Previous customer-facing experience and a high school diploma are required. The role offers competitive pay of $30.50 hourly, a supportive work environment, and benefits including paid time off and a pension scheme.