Client Services Pro - Part Time (Design Firm)

Lose Design; Charleston (SC); Sur place; USD 34 663 - 49 369; Temps partiel

Avantages offerts par ce poste

Competitive Pay

Holidays: 25 days + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Résumé du poste

A design firm in Charleston is looking for a part-time Customer Service Representative to deliver exceptional customer service. The ideal candidate will manage client inquiries, provide job updates, and ensure satisfaction while maintaining records. Previous customer-facing experience and a high school diploma are required. The role offers competitive pay of $30.50 hourly, a supportive work environment, and benefits including paid time off and a pension scheme.

Qualifications

• Previous work in a customer-facing position required.
• Self-motivated and team-oriented.

Responsabilités

• Reply to incoming calls from customers.
• Refer to customer scripts when necessary.
• Keep track of customer accounts.
• Provide thorough follow-ups to customer interactions.

Connaissances

Excellent customer service skills and attitude

Problem-solving skills

Excellent written and verbal skills

Excellent interpersonal skills

Proficient with office equipment

Formation

High school diploma, G.E.D. or equivalent

Outils

Office Suite

Description du poste

A design firm in Charleston is looking for a part-time Customer Service Representative to deliver exceptional customer service. The ideal candidate will manage client inquiries, provide job updates, and ensure satisfaction while maintaining records. Previous customer-facing experience and a high school diploma are required. The role offers competitive pay of $30.50 hourly, a supportive work environment, and benefits including paid time off and a pension scheme.