Part-Time Client Support & Relations Specialist

Lose Design; Simpsonville (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

Holidays: 25 days + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a part-time Customer Service Representative in Simpsonville, SC. This role involves managing customer inquiries, providing updates, and ensuring satisfaction. The successful candidate will possess excellent customer service and problem-solving skills, with previous experience in a customer-facing position. The job offers competitive pay at $30.50 per hour, along with benefits including holidays, a pension scheme, and PTO.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-oriented.
• Must have access to reliable transportation.

Responsibilities

• Answer customer calls about products and services.
• Refer to customer scripts in difficult situations.
• Keep databases updated with client details.
• Participate in training/meetings for policy updates.
• Track customer accounts and provide follow-up.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a part-time Customer Service Representative in Simpsonville, SC. This role involves managing customer inquiries, providing updates, and ensuring satisfaction. The successful candidate will possess excellent customer service and problem-solving skills, with previous experience in a customer-facing position. The job offers competitive pay at $30.50 per hour, along with benefits including holidays, a pension scheme, and PTO.