Part-Time Customer Service & Store Associate

Michaels Stores; Ann Arbor (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels Stores in Ann Arbor, MI is hiring a retail team member to deliver friendly customer service, help customers shop, and ensure a fast checkout. You will assist with stock, signage, and store recovery while engaging customers in rewards programs and omni-channel options.

Responsibilities include helping customers locate products, processing transactions, and maintaining a well-merchandised, in-stock environment across the store, with adherence to SOPs and safety programs.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Compliance with SOPs and safety programs.

Responsibilities

• Help customers locate products and provide solutions.
• Handle checkout with accurate cash handling and fast service.
• Promote rewards programs and enroll customers.
• Assist with BOPIS and SFS Omni-channel processes.
• Stock, recover merchandise, and maintain planograms.

Skills

Retail customer service

Cash handling

Customer assistance

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Michaels Stores in Ann Arbor, MI is hiring a retail team member to deliver friendly customer service, help customers shop, and ensure a fast checkout. You will assist with stock, signage, and store recovery while engaging customers in rewards programs and omni-channel options.

Responsibilities include helping customers locate products, processing transactions, and maintaining a well-merchandised, in-stock environment across the store, with adherence to SOPs and safety programs.