Customer Service & Print Specialist - Part-Time

PostNet Denver; Houston (TX); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free uniforms

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

PostNet Houston, TX – FM 1960 and Aldine Westfield Area is seeking a Part-Time Customer Service Associate to join our team. You will greet customers, process shipments, produce print orders, and manage mail and packages for private mailbox customers.

Shift hours are typically 12:00 PM–6:00 PM on weekdays; Saturday 9:00 AM–2:00 PM is preferred but not required. We provide training on our systems, equipment, and services, with a friendly team and opportunities to grow in print production and

Qualifications

• Strong customer service and communication skills are essential.
• Dependable, punctual, and detail-oriented with a professional attitude.
• Comfortable using computers and learning new software; able to multitask.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process shipments using UPS, FedEx, USPS, and DHL.
• Help customers select shipping options based on cost, speed, and service needs.
• Package customer items for safe shipment.
• Produce customer print orders accurately and on time.
• Operate digital printing, copying, scanning, and finishing equipment.
• Review customer files and perform basic file preparation for printing.
• Assist with cutting, binding, laminating, and other print finishing.
• Provide quotes and recommend appropriate print and shipping solutions.
• Receive, sort, and distribute incoming mail and packages.
• Maintain accurate private mailbox and package records.
• Assist mailbox customers with mail and package pickups.
• Accept prepaid package drop-offs.
• Process customer transactions and payments.
• Answer phones and respond to customer questions.
• Maintain a clean, organized, and professional work environment.

Skills

Customer service

Communication skills

Dependable

Attention to detail

Computer skills

Organization

Multitasking

Teamwork

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

Shipping systems (UPS/FedEx/USPS/DHL)

Adobe Creative Suite

Printer/scanner/copier equipment

Job description

PostNet Houston, TX – FM 1960 and Aldine Westfield Area is seeking a Part-Time Customer Service Associate to join our team. You will greet customers, process shipments, produce print orders, and manage mail and packages for private mailbox customers.

Shift hours are typically 12:00 PM–6:00 PM on weekdays; Saturday 9:00 AM–2:00 PM is preferred but not required. We provide training on our systems, equipment, and services, with a friendly team and opportunities to grow in print production and