Call Center/Customer Service Rep

ahscareers; Montgomery (AL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Wellness program

Ongoing training

Career growth

Job summary

Automated Health Systems is seeking a Customer Service Representative. The position is remote, but you will need to pick up equipment in Tallahassee, Florida.

Responsibilities include assisting individuals with information and support regarding benefits, providing accurate and consistent guidance, and delivering high-quality customer service and support. The role requires a minimum of two years in a call center and PC proficiency.

Qualifications

• 2+ years in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Customer service

Call center experience

PC proficiency

Education

High School Diploma or GED

Associate degree in social or behavioral sciences or related field (preferred)

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Tallahassee, Florida.

Responsibilities

• Assisting individuals with information and support regarding benefits.


• Providing accurate and consistent information.


• Providing quality customer service and support.

Benefits

• Employee Wellness Program


• Comprehensive and ongoing training


• Strong company culture with career growth opportunities

Qualifications

• Minimum 2 years' experience in a call center environment required.


• Experience in health/human services and knowledge of Medicaid preferred.


• Strong PC proficiency required.


• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.


• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

\"The Enlightened Choice in Health Service Management\"