Call Center/Customer Service Rep

ahscareers; Auburn (AL); Remote; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employee Wellness Program

Comprehensive training

Career growth opportunities

Job summary

Automated Health Systems is seeking a Customer Service Representative for a remote position that may require travel to Tallahassee, Florida to pick up equipment. You will assist individuals with information and support regarding benefits and ensure accurate, consistent information is provided.

The role emphasizes quality customer service and helping clients navigate benefits, including Medicaid. Training is provided, and the company highlights a strong culture with opportunities for growth;

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual

Education

High school diploma

Associate degree preferred

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but will require you to pick up equipment in Tallahassee, Florida.

Responsibilities

• Assisting individuals with information and support regarding benefits.


• Providing accurate and consistent information.


• Providing quality customer service and support.

Benefits

• Employee Wellness Program


• Comprehensive and ongoing training


• Strong company culture with career growth opportunities

Qualifications

• Minimum 2 years' experience in a call center environment required.


• Experience in health/human services and knowledge of Medicaid preferred.


• Strong PC proficiency required.


• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.


• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

\"The Enlightened Choice in Health Service Management\"