Part-Time Customer Service Rep | Rotating Shifts, 24/7

Gilder Search Group; Norfolk (VA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Weekly pay

Benefits available

Job summary

Abacus Staffing is seeking a Customer Service Representative for the City of Norfolk Towing & Recovery Office. This part-time role operates 24/7 with a rotating schedule and requires reliable transportation and strong customer service skills.

Training ensures familiarity with towing inquiries, documentation, and policies. Weekly pay and benefits are available, with candidates expected to support flexible scheduling, including evenings, weekends, and holidays.

Qualifications

• Customer service oriented with previous customer service experience.
• Able to multitask effectively.
• Detail-oriented and highly organized.
• A strong team player.
• Demonstrate a solid attendance record with no prior attendance issues.

Responsibilities

• Provide outstanding customer service in person and over the phone.
• Assist customers with towing and vehicle recovery inquiries.
• Maintain accurate records and documentation.
• Process information with a high level of accuracy.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Collaborate with team members to ensure efficient operations.
• Follow established policies and procedures.
• Maintain professionalism when interacting with customers and coworkers.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team player

Reliability

Attendance

Flexibility

Transportation

Job description

Abacus Staffing is seeking a Customer Service Representative for the City of Norfolk Towing & Recovery Office. This part-time role operates 24/7 with a rotating schedule and requires reliable transportation and strong customer service skills.

Training ensures familiarity with towing inquiries, documentation, and policies. Weekly pay and benefits are available, with candidates expected to support flexible scheduling, including evenings, weekends, and holidays.