Dispatch & Customer Support Specialist (Flexible Shifts)

Kaizen Lab Inc.; Kentucky; Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Holidays & Paid Time Off

Flexible scheduling

Job summary

World Truck Towing & Recovery, Inc. is actively hiring Customer Service Representatives at their Seville, Ohio location. This role is essential for providing dependable support to customers during their most stressful moments.

We are looking for individuals who are reliable and professional, with strong communication and multitasking skills. No towing experience is necessary as paid training will be provided. The position allows for flexible scheduling with both full-time and part-time shifts available.

Join our team and become part of a customer-first culture that values safety, reliability, and excellence.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred, but not required.
• Ability to stay calm and professional under pressure.

Responsibilities

• Deliver calm, professional customer support in a fast-paced environment.
• Answer incoming calls and gather key information.
• Dispatch towing and roadside services efficiently and accurately.

Skills

Customer service experience

Strong communication skills

Multitasking skills

Basic computer skills

Education

High school diploma or equivalent

Job description

World Truck Towing & Recovery, Inc. is actively hiring Customer Service Representatives at their Seville, Ohio location. This role is essential for providing dependable support to customers during their most stressful moments.

We are looking for individuals who are reliable and professional, with strong communication and multitasking skills. No towing experience is necessary as paid training will be provided. The position allows for flexible scheduling with both full-time and part-time shifts available.

Join our team and become part of a customer-first culture that values safety, reliability, and excellence.