Part-Time Customer Service & Rentals Specialist

Hertz; El Paso (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program for you &/

Job summary

Hertz in El Paso, TX, is seeking a part-time Customer Service Associate to deliver world-class service at the rental counter. You will greet customers, process rentals and returns, and resolve issues with a positive, professional approach.

This role emphasizes teamwork, strong English communication, and the ability to work flexible shifts including weekends and holidays. Benefit details are available via HertzBenefits.com.

Responsibilities

• Provide world class customer service by managing the rental process.
• Welcome each customer with a smile and greet at the counter.
• Represent Hertz professionally in appearance and behavior.
• Ensure vehicle is clean and safe for customers.
• Own and resolve customer service issues promptly.
• Assist with rental and return documents.
• Answer phones and assist customers politely.
• Coordinate customers to minimize wait times and promote efficient service.
• Offer optional products to meet customer needs.
• Review rental parameters and charges with customers.
• Adhere to Hertz policies and procedures and provide directions as needed.

Skills

Customer service focus

Attention to detail

Computer proficiency

English proficiency

Clear communication

Multitasking

Organizational skills

Team collaboration

Customer-centric

Job description

Hertz in El Paso, TX, is seeking a part-time Customer Service Associate to deliver world-class service at the rental counter. You will greet customers, process rentals and returns, and resolve issues with a positive, professional approach.

This role emphasizes teamwork, strong English communication, and the ability to work flexible shifts including weekends and holidays. Benefit details are available via HertzBenefits.com.