Part-Time Customer Service & Upsell Pro

Hertz; San Antonio (TX); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Perks & Discounts

Job summary

The Hertz Corporation in San Antonio, TX is seeking a part-time Customer Service Associate to assist customers with car rental, upsell optional products, and ensure a world-class service experience.

Responsibilities include handling rental and return processes, maintaining a professional appearance, resolving issues, and contributing to a positive brand image through teamwork and effective communication.

Qualifications

• Strong oral and written communication skills.
• Must have the ability to build relationships with customers.
• This position requires strong multitasking.
• The ability to upsell and overcome customer objections.

Responsibilities

• Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
• Welcome each customer with a smile.

Skills

Communication skills

Upselling ability

Multi-tasking

Customer service orientation

English proficiency

Professional appearance

Relationship building

Dependability

Tools

CRM systems

Microsoft Office

Job description

The Hertz Corporation in San Antonio, TX is seeking a part-time Customer Service Associate to assist customers with car rental, upsell optional products, and ensure a world-class service experience.

Responsibilities include handling rental and return processes, maintaining a professional appearance, resolving issues, and contributing to a positive brand image through teamwork and effective communication.