Part-Time Customer Service & Shuttle Specialist

Hertz; Norfolk (CO); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Rental discount

Medical plan

401(k) plan

Parental leave

Assistance program

Education reimbursement

Pet insurance

Theme park tickets

Job summary

Hertz is hiring a Part Time Flexible Customer Service Associate in the United States. This role focuses on consulting with customers on rentals, increasing revenue through upselling, and handling objections to provide world-class service.

The position also involves shuttling customers and preparing vehicles for pickup, including cleaning, fueling checks, and fluid top-ups. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Excellent oral and written communication skills.
• Ability to articulate ownership, accountability and initiative.
• Ability to handle multiple tasks and adapt to a fast-paced environment.

Responsibilities

• Consult with customers on their rental and maximize revenue opportunities.
• Shuttle customers and ensure smooth pickup experience.
• Prepare vehicles for customer pickup, including cleaning and basic maintenance checks.

Skills

Strong communication

Customer service

Sales awareness

Job description

Hertz is hiring a Part Time Flexible Customer Service Associate in the United States. This role focuses on consulting with customers on rentals, increasing revenue through upselling, and handling objections to provide world-class service.

The position also involves shuttling customers and preparing vehicles for pickup, including cleaning, fueling checks, and fluid top-ups. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.