Part-Time Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Owens Cross Roads (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Owens Cross Roads, AL is hiring a part-time Customer Service Associate to greet customers, assist them in finding products, and provide friendly, efficient service at the register and on the floor.

You will stock shelves, process orders, and help with deliveries while learning new trade skills through Lowe’s Track to the Trades program. The role offers flexible schedules and opportunities for growth within a supportive team environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

POS system

Basic computer skills

Communication

Tools

POS hardware

Mobile devices

Job description

Lowe’s in Owens Cross Roads, AL is hiring a part-time Customer Service Associate to greet customers, assist them in finding products, and provide friendly, efficient service at the register and on the floor.

You will stock shelves, process orders, and help with deliveries while learning new trade skills through Lowe’s Track to the Trades program. The role offers flexible schedules and opportunities for growth within a supportive team environment.