Part-Time Customer Service Pro – Equipment & Rentals

U-Haul International, Inc.; Killeen (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Advancement opportunities

Mindset app reimbursement

Health insurance

Paid holidays

Vacation days

Sick days

Life insurance

Legal program

Auto & home insurance

Discounts on Apple products

401(k)

ESOP

24-hour physician access for kids

Travel insurance

Employee assistance program

Identity protection

Critical Illness

Financial wellness

Job summary

U-Haul is seeking a part-time Customer Service Representative to be the face of our exceptional service, assisting customers with rentals, equipment inspection, and education on products and services. You will use U-Scan tech to manage inventory and help move and hook up trucks and trailers.

The role includes on-the-job education and opportunities for advancement, with hiring bonuses and a cash bonus upon certification programs at retail stores.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver’s license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a part-time Customer Service Representative to be the face of our exceptional service, assisting customers with rentals, equipment inspection, and education on products and services. You will use U-Scan tech to manage inventory and help move and hook up trucks and trailers.

The role includes on-the-job education and opportunities for advancement, with hiring bonuses and a cash bonus upon certification programs at retail stores.