Customer Service Pro - Rentals & Equipment Tech

U-Haul; Little Rock (AR); Sur place; USD 27 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Résumé du poste

U-Haul is looking for a Customer Service Representative who will be the face of our service and help customers with equipment and rentals. You will inspect, maintain, and assist with dispatch using U-Scan technology, and participate in ongoing training.

The role requires a valid driver’s license and a high school diploma or equivalent, with on-site work and opportunities for certification and advancement. Training and benefits are included.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsabilités

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Formation

High school diploma or equivalent

Description du poste

U-Haul is looking for a Customer Service Representative who will be the face of our service and help customers with equipment and rentals. You will inspect, maintain, and assist with dispatch using U-Scan technology, and participate in ongoing training.

The role requires a valid driver’s license and a high school diploma or equivalent, with on-site work and opportunities for certification and advancement. Training and benefits are included.