Equipment Rentals & Service Specialist

U-Haul; O'Fallon (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Gym reimbursement

Employee discounts

401(k)

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will help customers with rentals, inspect and maintain equipment, and use U-Scan tech to manage inventory and dispatch.

Responsibilities include educating customers, processing invoices, and learning through U-Haul University. On-the-job education and bonuses are offered in a fast-paced retail environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will help customers with rentals, inspect and maintain equipment, and use U-Scan tech to manage inventory and dispatch.

Responsibilities include educating customers, processing invoices, and learning through U-Haul University. On-the-job education and bonuses are offered in a fast-paced retail environment.