Part-Time Customer Service Lead - Flexible Hours & Perks

Burlington; Augusta (GA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee discount

Benefits package

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Part-Time Customer Service Lead in Augusta, GA. You will guide day-to-day customer service, lead associates, and ensure a friendly, professional experience for every customer.

You’ll be role-modeling Burlington’s values and helping maintain fast checkout and a high level of service. Responsibilities include front-end leadership, improving customer satisfaction, front-end organization, and scheduling breaks.

Qualifications

• Flex scheduling: early mornings, nights, weekends and holidays.
• Candidates must be able to lift and move boxes weighing 40 lbs or more.
• Ability to stand and walk for extended periods.

Responsibilities

• Model company values and standards for the front-end team.
• Improve friendliness, speed of checkout and customer feedback."Survey results" focus on a great customer experience.
• Maintain a neat and orderly front end; troubleshoot registers and transactions.
• Coordinate meal and break periods and monitor schedules.

Skills

Customer service leadership

Retail operations

Flexible schedule

Cash handling

Job description

Burlington Stores, Inc. is seeking a Part-Time Customer Service Lead in Augusta, GA. You will guide day-to-day customer service, lead associates, and ensure a friendly, professional experience for every customer.

You’ll be role-modeling Burlington’s values and helping maintain fast checkout and a high level of service. Responsibilities include front-end leadership, improving customer satisfaction, front-end organization, and scheduling breaks.