Customer Service Lead — Part-Time, Flexible Hours

Burlington Stores; Stockbridge (GA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington Stores in Stockbridge, GA, is hiring a Part-Time Customer Service Lead to guide day-to-day customer service and support the Assistant Store Manager and Customer Service Supervisor. You’ll lead by example, maintain a friendly, fast checkout, and model Burlington’s values to create a positive shopping experience.

You’ll engage customers, resolve issues professionally, and foster a team environment with flexible scheduling.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing 40 lbs or more.
• Ability to stand and walk for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives and motivate associates.
• Model company values and ensure a customer-first focus.
• Improve friendliness, speed of checkout and customer feedback.
• Maintain neat front-end area and troubleshoot register issues.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

leadership

customer service

team motivation

communication

Job description

Burlington Stores in Stockbridge, GA, is hiring a Part-Time Customer Service Lead to guide day-to-day customer service and support the Assistant Store Manager and Customer Service Supervisor. You’ll lead by example, maintain a friendly, fast checkout, and model Burlington’s values to create a positive shopping experience.

You’ll engage customers, resolve issues professionally, and foster a team environment with flexible scheduling.