Customer Service Lead — Part-Time, Flexible Hours

Burlington Stores, Inc.; Duluth (GA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Duluth, GA. You will lead daily customer service initiatives, coach associates, and ensure a friendly, professional shopping experience.

The role involves managing checkouts, solving problems, and maintaining an organized front end. The position requires flexibility for early mornings, nights, weekends, and holidays, plus the ability to lift 40 lbs.

Qualifications

• Flexible schedule including early mornings, nights, weekends and holidays.
• Must be able to lift and move boxes weighing 40 lbs. or more.
• Part‑time availability and willingness to work as needed.

Responsibilities

• Lead day‑to‑day customer service initiatives and set the tone for a friendly, professional environment.
• Inspire, motivate, and coach associates to deliver exceptional service.
• Interact with customers to create a positive shopping experience and solve problems efficiently.
• Troubleshoot issues with registers and transactions and maintain a neat front end.

Skills

Leadership

Customer service

Flexibility

Communication

Job description

Burlington Stores, Inc. is seeking a Part Time Customer Service Lead in Duluth, GA. You will lead daily customer service initiatives, coach associates, and ensure a friendly, professional shopping experience.

The role involves managing checkouts, solving problems, and maintaining an organized front end. The position requires flexibility for early mornings, nights, weekends, and holidays, plus the ability to lift 40 lbs.