Customer Service Lead - Part-Time with Flexible Hours

Burlington Stores, Inc.; Revere (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Benefits package for part-time staff

Paid time off after one year

Up to 8 paid holidays

Paid sick time per law

Training and development opportunities

Job summary

Our Burlington is seeking a part-time Customer Service Lead in Revere, MA. You will lead daily customer service initiatives and motivate associates to deliver friendly, professional service while upholding the Burlington philosophy and core values.

You’ll ensure a customer-first approach and a top-notch shopping experience. Key duties include modeling company standards, driving improvements in checkout speed and customer feedback, and coordinating break schedules.

Qualifications

• Leadership capabilities to guide a team of associates.
• Strong customer service orientation and problem solving.
• Experience in a fast-paced retail environment is preferred.

Responsibilities

• Model company values and lead day-to-day customer service initiatives.
• Improve friendliness and checkout speed while maintaining a high standard of service.
• Maintain a neat front-end area and troubleshoot register issues.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Retail experience

Job description

Our Burlington is seeking a part-time Customer Service Lead in Revere, MA. You will lead daily customer service initiatives and motivate associates to deliver friendly, professional service while upholding the Burlington philosophy and core values.

You’ll ensure a customer-first approach and a top-notch shopping experience. Key duties include modeling company standards, driving improvements in checkout speed and customer feedback, and coordinating break schedules.