Part-Time Customer Service & Home Improvement Advisor

Lowe's; Tahlequah (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee-6

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure their home improvement needs are met. You will engage in merchandising, answer questions, and support checkout and deliveries with a focus on friendly, professional service.

The role emphasizes assisting customers across multiple departments, stocking shelves, and learning additional store areas to deliver outstanding service.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Basic arithmetic

Stamina & mobility

Lifting 25 lbs

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure their home improvement needs are met. You will engage in merchandising, answer questions, and support checkout and deliveries with a focus on friendly, professional service.

The role emphasizes assisting customers across multiple departments, stocking shelves, and learning additional store areas to deliver outstanding service.