Customer Service & Home Improvement Advisor

Lowe's Companies, Inc.; Southwest Ranches (FL); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Résumé du poste

Lowe's is seeking a Customer Service Associate to warmly welcome customers, help them find products, and ensure a smooth shopping experience. The role spans various store departments, emphasizing responsive service and teamwork.

Responsibilities include assisting customers, stocking, handling orders, and supporting cross-functional needs. Part-time schedules and growth opportunities are available, with benefits and discounts noted in the Lowe's program.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Communication

Teamwork

Problem solving

Flexibility

Outils

POS systems

Retail technology

Description du poste

Lowe's is seeking a Customer Service Associate to warmly welcome customers, help them find products, and ensure a smooth shopping experience. The role spans various store departments, emphasizing responsive service and teamwork.

Responsibilities include assisting customers, stocking, handling orders, and supporting cross-functional needs. Part-time schedules and growth opportunities are available, with benefits and discounts noted in the Lowe's program.