Customer Service & Home Improvement Advisor

Lowe's; West Mifflin (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States. You will welcome customers, help them find products, answer questions, and ensure a smooth checkout experience.

You may load merchandise, assist in various departments, and provide solutions to home improvement challenges with a customer-first mindset. The role offers training, flexible scheduling, and opportunities to grow in a large, community-focused retailer.

Qualifications

• 6 months experience using a computer and basic retail tech
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Down stock merchandise by replenishing shelves and fixing displays
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to improve overall service
• Prepare department merchandise based on customer needs (paint, pipe, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bilingual

Job description

Lowe's is seeking a Customer Service Associate in the United States. You will welcome customers, help them find products, answer questions, and ensure a smooth checkout experience.

You may load merchandise, assist in various departments, and provide solutions to home improvement challenges with a customer-first mindset. The role offers training, flexible scheduling, and opportunities to grow in a large, community-focused retailer.