Part-Time Customer Service Associate II - Front-End Ready

Dollar Tree; Campbell (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. The role involves cross-training for front-end duties and maintaining a clean, welcoming shopping environment.

Your responsibilities include processing freight, stocking, cleaning, assisting at the register, and upholding a safe atmosphere with customers and team members. Strong service, organization, and integrity are essential.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner according to productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and presenting neat areas.
• Maintaining a positive, safe environment with professional interactions with customers and staff.
• Managing sales transactions at the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Integrity

Math skills

Physical stamina

Education

High School Diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. The role involves cross-training for front-end duties and maintaining a clean, welcoming shopping environment.

Your responsibilities include processing freight, stocking, cleaning, assisting at the register, and upholding a safe atmosphere with customers and team members. Strong service, organization, and integrity are essential.