Part-Time Customer Service Associate I — Retail Support

Dollar Tree, Inc.; Terrytown (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers, process sales at the register, stock and unload merchandise, and help maintain a clean, safe store environment.

You will interact with customers and fellow staff in a friendly, professional manner in a fast-paced retail setting. The role requires strong customer service, organizational and communication skills, and the ability to lift 30–50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, trash, and presenting neat spaces.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Decision making

Follow instructions

Education

High school diploma

Job description

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers, process sales at the register, stock and unload merchandise, and help maintain a clean, safe store environment.

You will interact with customers and fellow staff in a friendly, professional manner in a fast-paced retail setting. The role requires strong customer service, organizational and communication skills, and the ability to lift 30–50 lbs.