Part-Time Customer Experience Advocate (Delivery)

Raymour & Flanigan Furniture and Mattresses; York (York County); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health benefits

401(k) with company match

Profit sharing

Cross training

Annual breakfast prepared by owners

Résumé du poste

Raymour & Flanigan in York, PA is seeking a part-time Customer Service Representative (20-25 hours/week) to bridge the gap between dream and reality for our customers. You will schedule deliveries, assist with payments, and respond to questions in a fast-paced retail setting.

You will work independently and in a small team to enhance the shopping experience, providing friendly, professional service, effective communication, and proactive issue resolution while supporting sales and operations

Qualifications

• Strong communication and listening skills.
• Ability to multi-task in a fast-paced environment.
• Friendly and professional customer service mindset.
• Availability to work days, nights, weekends, holidays.

Responsabilités

• Assist customers with scheduling deliveries and payments.
• Respond to questions and resolve escalated issues.
• Support sales and operations teams to exceed customer expectations.
• Provide excellent service on a consistent basis.

Connaissances

Customer service

Communication

Multi-tasking

Problem-solving

Description du poste

Raymour & Flanigan in York, PA is seeking a part-time Customer Service Representative (20-25 hours/week) to bridge the gap between dream and reality for our customers. You will schedule deliveries, assist with payments, and respond to questions in a fast-paced retail setting.

You will work independently and in a small team to enhance the shopping experience, providing friendly, professional service, effective communication, and proactive issue resolution while supporting sales and operations