Customer Care Pro - Delivery & Support Expert

Another Source; Manchester (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Job summary

Raymour & Flanigan is seeking a Customer Service Representative to help guide customers from purchase to delivery, ensuring a smooth shopping experience. You will work with a small team and independently to support our customers and colleagues, providing friendly, professional service.

Responsibilities include scheduling deliveries, handling payments, and resolving questions or concerns promptly. The role requires flexibility to work a retail schedule that includes days, nights, weekends and

Qualifications

• Provide genuine friendly service to customers.
• Demonstrate effective communication and organization.
• Ability to listen and multi-task in a fast-paced retail setting.

Responsibilities

• Assist customers with scheduling deliveries.
• Manage payments and process transactions accurately.
• Address customer questions and concerns and escalate when needed.

Skills

Customer service

Communication

Multitasking

Problem solving

Job description

Raymour & Flanigan is seeking a Customer Service Representative to help guide customers from purchase to delivery, ensuring a smooth shopping experience. You will work with a small team and independently to support our customers and colleagues, providing friendly, professional service.

Responsibilities include scheduling deliveries, handling payments, and resolving questions or concerns promptly. The role requires flexibility to work a retail schedule that includes days, nights, weekends and