Customer Experience Specialist - Flexible Schedule

Raymour & Flanigan Furniture and Mattresses; Village of Williamsville (NY); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Cross training

Breakfast with owners

Job summary

Raymour & Flanigan in New York seeks a Customer Service Representative to bridge the gap between customers' dreams and delivery realities by scheduling deliveries, handling payments, and addressing inquiries.

You will work independently and in small teams to enhance the customer shopping experience, demonstrate friendly, professional service, and support sales and operations while flexible retail hours apply including days, nights, weekends, and holidays.

Qualifications

• Experience in customer service preferred.
• Excellent communication and listening skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist customers with scheduling deliveries.
• Manage payments and checkout processes.
• Provide personable, professional service.

Skills

Customer service

Communication

Multi-tasking

Problem-solving

Job description

Raymour & Flanigan in New York seeks a Customer Service Representative to bridge the gap between customers' dreams and delivery realities by scheduling deliveries, handling payments, and addressing inquiries.

You will work independently and in small teams to enhance the customer shopping experience, demonstrate friendly, professional service, and support sales and operations while flexible retail hours apply including days, nights, weekends, and holidays.