Part-Time Customer Service Pro | Benefits & Growth

Raymour & Flanigan Furniture and Mattresses; Village of Patchogue (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Raymour & Flanigan Furniture and Mattresses in Patchogue, NY is seeking a Customer Service Representative to bridge the gap between customers' dreams and delivery realities by scheduling deliveries, handling payments, and addressing questions with professionalism.

You will work independently and on a small team to enhance the customer shopping experience, with a schedule that includes days, nights, weekends, and holidays.

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills in person and on the phone.
• Excellent listening skills and the ability to multi-task within a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Responsibilities

• Consistently to provide genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills in person and on the phone.
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Job description

Raymour & Flanigan Furniture and Mattresses in Patchogue, NY is seeking a Customer Service Representative to bridge the gap between customers' dreams and delivery realities by scheduling deliveries, handling payments, and addressing questions with professionalism.

You will work independently and on a small team to enhance the customer shopping experience, with a schedule that includes days, nights, weekends, and holidays.