Part-Time Customer Care Specialist | Multi-Location

Community Partners NH; Rochester (NH); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive wages

Paid Time Off and Holidays

Health, Dental and Vision

FSA Accounts

Tuition Reimbursement

Life and Long-term Disability

403(b)

Job summary

Community Partners NH is seeking a Customer Service Representative to warmly welcome new clients and make their experience stress-free. You will ensure accurate registration, explain attendance rights and policy details, and verify insurance coverage with providers.

This part-time role requires strong communication skills, a helpful attitude, and the ability to work across multiple sites. Training and supportive team environment are provided.

Qualifications

• High-School diploma or GED.
• At least 3 years’ experience in the customer service field.
• Experience in data entry preferred.
• Excellent oral and written communication skills.
• Ability to respond professionally under pressure while completing different tasks.
• Ability to utilize technology provided to perform requirements of the job.
• Hold a valid driver’s license and proof of vehicle liability coverage.

Responsibilities

• Welcome new clients in a professional and friendly manner, ensuring a smooth onboarding.
• Ensure that registration materials are completed accurately and clearly explain attendance rights and policy information.
• Obtain clients’ insurance information and verify coverage with the insurer.
• Provide coverage when needed at multiple locations as part of the team.

Skills

Customer service

Phone communication

Data entry

Written communication

Problem solving

Tech proficiency

Driver's license

Education

High School Diploma or GED

Job description

Community Partners NH is seeking a Customer Service Representative to warmly welcome new clients and make their experience stress-free. You will ensure accurate registration, explain attendance rights and policy details, and verify insurance coverage with providers.

This part-time role requires strong communication skills, a helpful attitude, and the ability to work across multiple sites. Training and supportive team environment are provided.