Part-Time CSR: Orders & Support (Martinsville)

Eastman Industrial Supply, Inc.; Martinsville (VA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Health benefits (medical)

Dental coverage

401(k) with company match

Paid holidays

Paid time off

Travel opportunities

Job summary

Eastman Chemical Company in Martinsville, VA seeks a Provisional - Customer Service Representative to coordinate sales, service and distribution support. You will interface with customers, handle orders, forecast needs, and collaborate with Sales and cross-functional partners. Part-time PE role with up to 1,200 hours annually for up to 12 months.

Shifts available: 8:00 am–5:00 pm or 9:00 am–6:00 pm ET. Bachelor’s required; strong Excel/Word, SAP experience, and excellent communication skills are

Qualifications

• Bachelor’s Degree in a related field (business, supply chain, international business, sales, marketing, etc.).
• Excellent communication skills both oral and written required.
• Excellent computer skills; including strong proficiency in Excel and Word; SAP experience.
• Strong prioritization, planning and analytical skills required.
• Must be self-motivated, extremely organized, able to multi-task in a dynamic business environment and have the ability to work well with others.
• Individual must have the ability to contribute independently and within a team environment.
• Relevant previous customer service, sales, supply chain or manufacturing experience.
• Relevant product knowledge.
• Coursework completed in chemistry, engineering, mathematics, information technology, operations management, supply chain management, advanced degree and APICS certification will be considered a plus.

Responsibilities

• Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints, and entering forecasts.
• Analysis of inventory and customer demand.
• Partner with Sales in support of customer needs.
• Manage customer records and report customer information.
• Build relationships with customers and internal partners.
• Foster teamwork.
• Back-up colleagues as needed.
• Travel on an infrequent basis in support of sales effort.

Skills

Excellent communication

Prioritization

Planning

Analytical skills

Teamwork

Education

Bachelor's Degree in related field

Tools

Excel

Word

SAP

Job description

Eastman Chemical Company in Martinsville, VA seeks a Provisional - Customer Service Representative to coordinate sales, service and distribution support. You will interface with customers, handle orders, forecast needs, and collaborate with Sales and cross-functional partners. Part-time PE role with up to 1,200 hours annually for up to 12 months.

Shifts available: 8:00 am–5:00 pm or 9:00 am–6:00 pm ET. Bachelor’s required; strong Excel/Word, SAP experience, and excellent communication skills are